Frequently Asked Questions

What Would You Like To Know?

“Telehealth is the distribution of health-related services and information via electronic information and telecommunication technologies. It allows long-distance patient and clinician contact, care, advice, reminders, education, intervention, monitoring, and remote admissions.”

HBCS offers Telehealth services by using a HIPAA (Health Insurance Portability and Accountability Act) compliant video conferencing system via our client portal. With just one click, you can join Karley for your therapy session within the comfort of your home via your mobile phones, tablet, and/or computer.

HBCS takes a wide range of clients. My services are not limited to those listed on the services pages. Many of my clients experience low self esteem, communication issues, career difficulties, relationship concerns, trauma, and more. 

HBCS is proud to be an ally for minority and cultural groups. These groups include Black, Hispanic/Latino, LGBTQA+, undocumented, and more.

HBCS does not offer therapy for children or anyone under the age of 18 years old or couples/families. If you are in need of these services, Karley may be able to refer you to someone who does.

Karley Arguello is only pre-licensed in Colorado. You must currently reside in Colorado to be a client.

“Therapy is a form of treatment aimed at relieving emotional distress and mental health problems” – Psychology Today.

You could benefit from therapy if you are…
– Experiencing negative emotions 
– Having difficulty regulating emotions
– Struggling to build/maintain relationships
– Experiencing trauma/loss
– Having difficulty enjoying activities
– Wanting to improve yourself
– Using substances/destructive behaviors to cope
– And more…

Therapy is for everyone!

You will get out of therapy what you put in. Therapy is effective when the client and clinician work together as a partnership to address client’s concerns. The harder you work, the more you will gain. 

No. HBCS does not accept insurance of any type. While insurance can save you money, it limits the amount of time you are eligible for therapy. It also limits the techniques and tools Karley can use to help you. HBCS is able to offer a SuperBill, which you can submit to your insurance. There is no guarantee you will be reimbursed. HBCS is able to accept HSA payments.

Absolutely. Under the HIPAA (Health Insurance Portability and Accountability Act) and PHI (Protected Health Information) acts, your name, descriptive factors, and stories are confidential. There are a few exceptions to confidentiality as HBCS and Karley are mandated reporters. More information will be provided during your intake session.

Therapy is a lot like dating. You have like to like and trust your therapist. Sometimes people don’t ‘click’. The therapeutic relationship you have with your clinician is the most important part of your healing journey. Consultations allow you to get to know Karley and see her personality. If Karley is not a fit for you, she can help you find another clinician who is. 

Therapy should not be luxury for the wealthy.  Karley does offer sliding scale prices to those who cannot afford the full rate. (Currently these slots are full.) This allows for everyone to have access to mental health care. 

Call Today For Your Free Consultation

HBCS is now accepting new clients! Call for a free consultation to see how HBCS can help you. You don't have to do this alone, because I am here to help!

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